TERMS & CONDITIONS

DAMAGE & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUNDS

You will only be refunded on your original payment method. Please remember it can take up to 14 business days for your bank or credit card company to process and post the refund.

RETURNS

We cannot accept the return of food items due to hygiene and food safety issues.

Please get in touch with us at sales@heavenlychoc.co.uk if you have questions or concerns about quality issues.

Unfortunately, we cannot accept returns gift cards.

PAYMENT METHODS

Credit / Debit Cards
Apple Pay
Google Pay
PayPal
Cash (in store only)